WSQ Advanced Certificate in Hotel and Accommodation Services - Housekeeping

Overview

The WSQ Advanced Certificate in Hotel and Accommodation Services (Housekeeping) is a Supervisory level qualification requiring students to complete 9 Competency Units (4 Core units and 5 Elective units) and attain at least 25 credits.

Students of the WSQ Advanced Certificate in Hotel and Accommodation Services (Housekeeping) will gain knowledge and become competent in skills from a broad range of highly developed supervisory skills specific to the Hotel and Accommodation Services industry.

Content

The WSQ Advanced Certificate in Hotel and Accommodation Services (Housekeeping) course includes coverage of essential financial, loss prevention, staff training and staff supervision skills. This WSQ course also provides a selection of supplementary knowledge (selected to meet industry and/or individual need) drawn from food service, front office/guest services, housekeeping operations, MICE and event operations, sales and marketing, service excellence.

Course Developer

This WSQ course has been developed by the Workforce Development Agency and William Angliss Institute.

Entry Requirement

• WSQ Certificate in Hotel and Accommodation Services or
• Two (2) years’ work experience at the operations level in the tourism sector or
• WSQ ES Workplace Literacy and Numeracy (WPLN) Level 6 or equivalent

Mode of Instruction

Instruction may include lectures, discussions, excursions, guest speakers, demonstrations, case-studies, practical exercises and activities.

Assessment

Competency Based Assessment for the WSQ Advanced Certificate in Hotel and Accommodation Services (Housekeeping) may include Practical Performance, Role Plays, Oral Questioning, Workplace Observation, Written Questions, Industry Research Projects and/or feedback from workplace Supervisors.

Certification

Upon successful completion of this WSQ course, trainee will receive a WSQ Advanced Certificate in Hotel and Accommodation Services.

Articulation

For progression, trainees can pursue the WSQ Diploma in Tourism (Managerial level).

No. of WSQ Units

9 Competency Units (4 Core units and 5 Elective units).

Duration of Course

The duration of the WSQ Advanced Certificate in Hotel and Accommodation Services (Housekeeping) is 270 hours:

• WSQ course Core units - 106 hrs
• WSQ course Electives - 146 hrs
• WSQ course Assessment - 18 hrs

WSQ course assessment hours for each unit are approximately 2 hours.

Mode of Delivery

The WSQ Advanced Certificate in Hotel and Accommodation Services (Housekeeping) has two modes of delivery:

• Part-time and
• possibly full-time

Average teacher-student ratio

1 teacher to a maximum of 20 students.

Target Audience

The WSQ Advanced Certificate in Hotel and Accommodation Services (Housekeeping) is suitable for:

• Floor Supervisor
• Housekeeping Supervisor

Commencement Date

Please refer to our Academic Calendar for the latest commencement dates.

Course Fees (excluding GST)

The WSQ Advanced Certificate in Hotel and Accommodation Services (Housekeeping) has the following course fees:

Gross WSQ course fee                    $6750.00

Less 90% WDA grant                    ($6075.00)

Nett WSQ course fee                        $675.00

Other costs

Other cost related to the WSQ Advanced Certificate in Hotel and Accommodation Services (Housekeeping) are:

• IWC insurance scheme - $12

Eligibility

Singapore Citizens and Permanent Residents are eligible to apply for the WSQ Advanced Certificate in Hotel and Accommodation Services (Housekeeping). 

Apply Now using Angliss Online Application form

List of competency units in Advanced Certificate in Hotel and Accommodation Services - Housekeeping

The training hours listed above do not include assessment hours/Nominal assessment hours for all units are approximately 2 hours.