CPE Registration No. 201023608D
CPE Registration period 31 October 2012 - 30 October 2016
WSQ Certificate in Attractions
Overview
The WSQ Certificate in Attractions is an Operations level qualification requiring students to complete 7 Competency Units (3 Core units and 4 Elective units) and attain at least 15 credits.
Students of the WSQ Certificate in Attractions will gain knowledge and become competent in skills from a broad range of highly-developed operational skills specific to the tourist attractions industry.
Content
The WSQ Certificate in Attractions course includes coverage of critical safety, security and guest interaction skills. This WSQ course also provides a selection of supplementary knowledge (selected to meet industry and/or individual need) drawn from risk management, sales and marketing, service excellence and programme delivery.
Course Developer
This WSQ course has been developed by the Workforce Development Agency and William Angliss Institute
Entry Requirement
WSQ ES Workplace Literacy and Numeracy (WPLN) Level 4 or equivalent.
Mode of Instruction
Instruction may include lectures, discussions, excursions, guest speakers, demonstrations, case-studies, practical exercises and activities.
Assessment
Competency Based Assessment for the WSQ Certificate in Attractions may include Practical Performance, Role Plays, Oral Questioning, Workplace Observation, Written Questions, Industry Research Projects and/or feedback from workplace Supervisors.
Certification
Upon successful completion of this WSQ course, participants will receive a WSQ Certificate in Attractions.
Articulation
For progression, participants can pursue a WSQ Advanced Certificate in Attractions (Supervisory level) and a Diploma in Tourism (Managerial level).
No. of WSQ Units
7 Competency Units (3 Core units and 4 Elective units)
Duration of Course
The duration of the WSQ Certificate in Attractions is 150 hours:
- WSQ course Core units - 40 hrs
- WSQ course Electives - 96 hrs
- WSQ course Assessment - 14 hrs
Assessment hours for each unit are approximately 2 hours.
Mode of Delivery
The WSQ Certificate in Attractions has two modes of delivery:
- Part-time and
- possibly full-time
Average teacher-student ratio
1 teacher to a maximum of 20 students.
Target Audience
- New entrants to the tourist attractions sector
- Venue Hosts and Guide
- On-Site Tour Guide
- Recreation Officer
- Visitor Information Officer
Commencement Date
Please refer to our Academic Calendar for the latest commencement dates.
Course Fees (excluding GST)
The WSQ Certificate in Attractions has the following course fees:
Gross WSQ course fee $3600.00
Less 90% WDA grant ($3240)
Nett course fee $360
Other costs
Other cost related to the WSQ Certificate in Attractions:
- IWC insurance scheme - $12
Eligibility
Singapore Citizens and Permanent Residents are eligible to apply for the WSQ Certificate in Attractions.
Apply Now using Angliss Online Application form
List of competency units in Certificate in Attractions
|
A trainee must complete all 3 core units leading to 4 credits: |
Credits |
|
TH-RM-101C-1 Work Safely (12 hrs) TH-RM-102C-1 Provide Safety and Security for Guests (12 hrs) TH-SM-101C-0 Interact with Guests (16 hrs)* |
1 1 2 |
|
PLUS a trainee must complete at least 4 elective units leading to at least 11 credits: |
Credits |
|
Programme Delivery TH-PDL-102E-0 Provide Visitor Information (24 hrs) TH-PDL-103E-0 Deliver Tours (40 hrs) |
3 4 |
|
Sales and Marketing TH-SM-102E-0 Promote Tourism (16 hrs) |
2 |
|
Service Excellence SV-CS-102G-1 Deliver Service Excellence (16 hrs) |
2 |
The training hours listed above do not include assessment hours/Nominal assessment hours for all units are approximately 2 hours.
