CPE Registration No. 201023608D
CPE Registration period 31 October 2012 - 30 October 2016
WSQ Diploma in Tourism - Travel Services
Overview
This is a Management level qualification requiring students to complete 14 Competency Units (8 Core units and 6 Elective units) and attain at least 39 credits.
Students will gain knowledge and become competent in skills from a broad range of highly-developed management skills specific to the Tourism industry.
Content
Course content includes coverage of essential financial, human resource, operations management skills as well as a selection of supplementary knowledge (selected to meet industry and/or individual need) drawn from business finance, human resource management, sales and marketing and travel services.
Course Developer
Workforce Development Agency / William Angliss Institute.
Entry Requirement
- WSQ Advance Certificate in Tour and Travel Services or
- Two (2) years work experience at the supervisory level in the tourism sector or
- WSQ ES Workplace Literacy and Numeracy (WPLN) Level 7 or equivalent
Mode of Instruction
Instruction may include lectures, discussions, excursions, guest speakers, demonstrations, case-studies, practical exercises and activities.
Assessment
Competency Based Assessment for this qualification may include Practical Performance, Role Plays, Oral Questioning, Workplace Observation, Written Questions, Industry Research Projects and/or feedback from workplace Supervisors.
Certification
Upon successful completion of the programme, trainees will receive a WSQ Diploma in Tourism.
Articulation
For progression, participants may wish pursue the William Angliss Institute’s Higher Education programmes.
No. of WSQ Units
14 Competency Units (8 Core units and 6 Elective units)
Duration of Course
The duration of the course is 387 hours (Core - 190 hrs/Electives - 169 hrs/Assessment - 28 hrs). Assessment hours for each unit are approximately 2 hours.
Mode of Delivery
Part-time and possibly full-time.
Average teacher-student ratio
1 teacher to a maximum of 20 students.
Target Audience
This qualification is suitable for:
- Travel Operations Trainee Manager.
Commencement Date
Please refer to our Academic Calendar for the latest commencement dates.
Course Fees (excluding GST)
Gross course fee $11,880.90
Less 70% WDA grant ($8,316.60)
Nett course fee $3,564.30
Other costs
IWC insurance scheme - $12
Eligibility
Singapore Citizens and Permanent Residents.
Apply Now using Angliss Online Application form
List of competency units in Diploma in Tourism - Travel Services
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A trainee must complete at least 8 core units leading to at least 21 credits: |
Credits |
|
TH-BF-401C-0 Develop and Implement Business Strategies (40 hrs) TH-BF-402C-0 Comply with Legal Requirements (12 hrs) TH-BF-403C-0 Develop and Implement Budget (40 hrs) TH-HRM-401C-0 Manage Training (24 hrs) TH-HRM-402C-0 Hire Staff (24 hrs) TH-HRM-403C-0 Appraise/Evaluate Staff (16 hrs) TH-HRM-404C-0 Handle Terminations, Dismissals and Resignations (24 hrs) TH-RM-401C-0 Manage Loss Prevention (10 hrs) |
4 1 4 3 3 2 3 1 |
|
PLUS a trainee must complete at least 6 elective units leading to at least 18 credits: |
Credits |
|
Business/Finance TH-BF-408E-1 Manage Pricing and Revenue (32 hrs) |
3 |
|
HR Management TH-HRM-405E-0 Establish Human Resource Management Plan (32 hrs) |
3 |
|
Sales and Marketing TH-SM-402E-0 Develop Marketing Strategies (40 hrs) TH-SM-404E-0 Develop Relationships with New Corporate Clients (25 hrs) |
4 3 |
|
Tour Operations TH-TOU-401E-0 Manage Tour Guide Services (16 hrs) |
2 |
|
Travel Services TH-TRS-401E-0 Manage Travel Operations (24 hrs) |
3 |
The training hours of other units listed above do not include assessment hours.
Nominal assessment hours are 2 hours
